Shipping Policy
1. Shipping Coverage
We currently offer shipping within the United States only.
International shipping is not available at this time.
2. Free Shipping
We proudly offer Free Standard Shipping on all orders across the United States, with no minimum purchase required.
3. Order Processing Time
Once your order is placed, our team carefully prepares and inspects every product before shipment.
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Processing time: 3 – 4 business days
Processing time does not include weekends or public holidays.
4. Shipping Time
After your order is processed and dispatched, delivery typically takes:
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Estimated shipping time: 5 – 6 business days
Delivery time may vary slightly depending on location, weather conditions, carrier delays, or peak seasons.
5. Order Confirmation & Tracking
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You will receive an order confirmation email right after placing your order.
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Once your order is shipped, a shipping confirmation email with a tracking number will be sent so you can monitor your delivery status.
6. Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase. Stynvera Lumina is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
7. Damaged or Lost Packages
If your package arrives damaged or appears lost in transit, please contact us immediately with supporting evidence (photos of product, packaging, and shipping label). Our team will assist you promptly.
8. Contact Us
If you have any questions regarding shipping, please contact our support team at:
📧 contact@stynvera.store
📞 775-923-8344